Guest Area
A personalized digital space to upgrade your guests’ journey
What is the Guest Area?
The Guest Area is a personalized digital space designed to simplify guest communication, centralize stay information, and create new revenue opportunities for owners and managers. Accessible before and during a reservation, it gives guests easy access to everything they need for their stay from any device.
Accessible before and during a reservation, it gives guests easy access to everything they need for their stay from any device.
Through the Guest Area, guests can easily access:
- •Booking details
- •Check-in instructions
- •Directions & property information
- •House guides & manuals
- •Stay-related updates and useful information
- •Recommended experiences and additional services
Why use the Guest Area?
Guest communication & information management
Centralized guest communication & stay information
Keep all booking details, check-in instructions, property information, and guest communication in one place, easily accessible before and during every stay.
Direct messaging through WhatsApp Business
Communicate with guests before, during, and after their stay through WhatsApp Business, offering a faster and more personalized hospitality experience.
Reduced manual communication & operational workload
Automate information sharing and streamline guest interactions, reducing repetitive questions and saving valuable time for your team.
Turn every stay into a revenue opportunity
Additional revenue opportunities through upselling
Promote your own services or local partner experiences, such as transfers, excursions, car rentals, private chefs, and late check-outs, directly through the Guest Area.
Better guest engagement & guest experience
Provide guests with useful information, recommendations, and direct access to services that help create a more personalized stay.
Centralized management & control
Easy management through loggia
Manage guest communication, content, and upselling opportunities from one centralized platform without the need for additional tools.
More organized and professional hospitality operations
Deliver a consistent guest experience while maintaining full control over communication, information, and additional services.
