The All-in-One Payment Engine for Hospitality - webhotelier

The All-in-One Payment Engine for Hospitality

From booking to check-out, manage payments for online and offline bookings, as well as on-site transactions, through a unified system that improves revenue and cash flow for every type of accommodation.

With the reliability & expertise of the Nexi Group, a leading European PayTech company, and webhotelier | primalres, a leading travel tech provider.

Challenges
Most accommodation properties manage payments through multiple, disconnected systems, resulting in increased operational costs, reduced efficiency, and significant exposure to risk.

Multiple, unrelated tools

Separate systems for online payments, POS, and reporting, without any automated integration between them.

Manual processes & operational errors

Manual card charging at the POS, overlooked deposits, operational errors, and increased exposure to fraud and chargebacks.

Difficulty managing OTA bookings

Managing Online Travel Agents bookings requires access to card details, a time-consuming process that exposes your property to significant risk.

Offline bookings without instant payment options

There’s no simple and secure way to collect payments for bookings received via phone or email.

Delayed cash flow

Payments do not appear in your bank account during weekends and public holidays.

Incomplete view of payments

There is no real-time overview of paid bookings, what remains to be charged and what your cash flow is.

What is
Nexi Hospitality?

The first unified payment platform for accommodation properties of all types

Nexi Hospitality is a comprehensive payment management platform, fully integrated within the webhotelier | primalres ecosystem, designed to significantly simplify and fully secure the daily operations of all types of accommodation properties.

It leverages Nexi Group solutions (e-commerce XPay, POS, SoftPOS) and consolidates all payment functions, from online direct bookings, bookings from Online Travel Agents (Booking.com, Expedia, etc) to phone bookings and on-site transactions across the property and its departments.

The outcome: A simple, secure, and fully automated way of operating that increases revenue, reduces errors, and improves cash flow.

Seamless Online Payment

Native integration of Nexi XPay e-Commerce into the webhotelier booking engine, enabling Apple Pay, Google Pay, IRIS, and DCC for online payment of any amount at the moment of booking. It includes tokenization for deferred charges and built-in fraud protection.

Fully embedded in hotelizer & loggia

Native integration within the cloud-based PMS platforms hotelizer and loggia, enabling PMS-initiated transactions such as charges and partial & full refunds, sending of payment links, POS connectivity, and transaction synchronization with every booking.

Integration with popular PMSs

Integration with all popular PMSs to synchronize charges made either by the guests via the property’s booking engine, or by reservation staff via the webhotelier extranet.

Advanced Automations & Reporting

One-click deferred charges based on a daily to-do list, or Auto-charge for fully automated payment processing, reporting, and complete transaction history tracking.

Payment Links

Send payments links for bookings received via your website and Online Travel Agents or even for reservations made via phone, email and Quotelier.

Why use Nexi Hospitality
Everything you need to increase revenue and improve efficiency,
every feature is designed to solve a real challenge in your property.

Increase revenue from direct bookings

Seamless online payments using popular methods, such as Apple Pay, Google Pay and IRIS, that improve your website’s conversion rate.

Accept payments from every channel

Payment links enable payment collection from bookings through Online Travel Agents, as well as phone and email.

Reduce manual work and errors & improve cash flow

Fully automated or one-click charging based on payment policies. The system knows what needs to be done and when. One-click pre-authorizations, captures, voids, and partial & full refunds.

Full visibility & control

Real-time updates on the balance and payment history of each booking, both in the booking engine and the PMS.

Improved cash flow

Every-Day Pay: Daily settlements, even on weekends and public holidays.

Reliability & trust

The partnership between Nexi and Alpha Bank ensures access to the most innovative and user-friendly payment acceptance solutions at all times.

Security and Compliance
Enterprise-grade security without operational friction

In full compliance with EU directives and the highest security standards, including PSD2, SCA/3DS (Strong Customer Authentication), and PCI, the highest level of card security.
Tokenization ensures zero exposure of card data, along with 3D-secured deferred charges. No user has access to full card details, neither for direct bookings nor for those made via Online Travel Agents.
The use of Card Verification and Recurring payments reduces declines and chargebacks, protecting the property’s revenue.

FREE POS DEVICES*
Physical POS & Soft POS free of charge
With Nexi Hospitality, you get one Physical POS and one Soft POS with no additional device cost. One solution for all on-property payments.
*There is a €3.20/month integration fee. In addition, the Physical POS includes a maintenance fee starting from €4.50/month, depending on the device model.

CONTACT FORM

Ready to simplify your property’s payments?

Fill out the form and one of our expert consultants will contact you to present Nexi Hospitality and answer all your questions.

FAQs

Here are some of your most asked questions. If yours is not there, do not hesitate to contact us.

ChallengesMost accommodation properties manage payments through multiple, disconnected systems, resulting in increased operational costs, reduced efficiency, and significant exposure to risk.