Cloud-based Property Management System.
What is
hotelizer?
Hotelizer is a cloud-based Property Management System (PMS) that simplifies daily hotel operations. Its hardware-agnostic platform provides a consistent experience across all devices, whether at the front desk or on the go. Designed to meet the needs of modern hoteliers, it offers easy-to-use tools that save time and improve the guest experience.
3-in-1 hospitality solution: Connect with primalres channel manager & webhotelier booking engine.
Multi-property management: Manage multiple properties within a single PMS environment.
Onboarding & support: Get started fast with setup help & ongoing support from our expert team.
Operational automation: Automate housekeeping, maintenance & task tracking.
Real-time data updates: Instant visibility & collaboration among hotel staff.
Premium & value+ add-ons: Customize your hotelizer PMS experience as your needs grow.
Why use hotelizer?
Save time with automations
Reduce manual work and focus on what matters
Hotelizer helps you automate daily operations such as housekeeping, invoicing & legal declarations. You can manage F&B orders, billing, and room charges with an integrated POS system. At the same time, the guest journey becomes smoother with tools like online check-in, smart lock integrations, and automated emails.
Gain insights & make smarter decisions
Track performance, understand your business, plan ahead
Access detailed reports on revenue, bookings, occupancy, ADR, and more to get a clear picture of your business performance. Monitor booking trends, source performance, and room-type demand while using real-time data and exports to guide decisions on pricing, staffing, and budgeting.
Increase your revenue
Optimize your availability and boost bookings
Send personalized offers and limited-time deals with payment links to encourage immediate action. Enable fast online booking confirmations to secure reservations instantly, and boost income by filling short availability gaps with customizable day-use bookings.
Stay organized & in control
Manage operations & teams from anywhere, anytime
With Hotelizer’s cloud-native architecture and Progressive Web App, you can access the system from any device. Keep your staff aligned through task assignments, reminders, and tracking, while reducing miscommunication by eliminating sticky notes and scattered group chats. Centralize your F&B operations with built-in ordering and billing tools, and replace outdated cash registers with a fully integrated POS system, ideal for hotels with in-house bars, restaurants, or cafés.
Easy & secure payments
Fast, flexible, and fully integrated payment options
You can accept payments via secure links, direct card charges, or on-site EFT-POS terminals, all tracked in real time directly through the PMS. Every payment is securely processed, with instant confirmation, ensuring a smooth experience for both your staff and your guests.
Features
Control dashboard
View live metrics like arrivals, departures, occupancy, tasks, revenue, and weather, all in one place.
Calendar
Manage bookings with drag-and-drop tools in a fully customizable calendar view. Each user can personalize their view to match their workflow in just a few clicks.
Payments
Accept secure payments via links, on-site terminals, or direct PMS entries, all synced and logged automatically. Track every transaction in real time within the PMS.
Reservations
Effectively manage reservations with specialised tools, filters, and easy guest, agent, and company management.
Housekeeping
Define and apply multiple cleaning plans based on room type, booking source, or other criteria. Assign rooms to housekeepers and track tasks via customizable reports. Staff can update tasks in real time using the Housekeeper App, available in 13 languages.
Tasks
Assign, schedule, and track tasks for staff. Set reminders and monitor progress with simple visual tools.
Invoicing & Accounting
Stay fully compliant with AADE and myDATA requirements through direct integrations with certified e-invoicing providers. Hotelizer supports B2G invoicing, F&B receipts, and payment reporting via platforms like Impact (SoftOne), Entersoft, and EpsilonNet. Generate and send professional folios and invoices directly from the PMS, and export accounting-ready files without manual entry. You can also grant access to your accountant
Declarations
Submit AADE short-term rental declarations with one click. Features automatic tax calculation and a user-friendly submission wizard.
Rate plans
Create flexible rate plans for every room type with support for multiple pricing strategies. Define payment and cancellation policies, apply discounts, and support all contract types, including individual, corporate, and tour operator agreements.
Partners & Contracts
Manage bookings, balances, and agreements for travel agents, corporate clients, and tour operators from one unified dashboard. Track offline contracts with full support for guaranteed (deduct), non-guaranteed (allotment), and mixed contract types, including allotments, pricing, and availability.
Offers
Create and send personalized offers & limited deals with payment links and real-time confirmation for faster conversion.
Online Check-In
Allow guests to check in before arrival through mobile or desktop. Reduce reception time and avoid manual data entry. Available in a Hotel or Guest mode.
Smart Access
Send digital room keys automatically with integrations to Nuki, TTLock, Omnitec, and Radefy for secure, contactless access.
Emails
Automate guest communication with personalized messages for confirmations, check-in instructions, upsells, and follow-ups. Hotelizer logs delivery and keeps history.
Guests
Build detailed guest profiles with history, preferences, and contact info to personalize service and boost loyalty.
Notifications
Get real-time in-app and push notifications, even in standby mode. Users choose which alerts to receive, like bookings, cancellations, and check-ins, perfect for managers, housekeeping, and front desk teams.
Statistics & Reporting
Access detailed performance metrics across multiple sections of the platform, including occupancy, ADR, booking sources, and more. Use the built-in reporting tools to generate customizable reports that support better, data-driven decisions and operational improvements.
Add-ons & Apps
Power elevated efficiency, guest satisfaction, and compliance with hotelizer PMS's Premium and Value+ add-ons.
Discover how hotelizer can accelerate your digital transformation and streamline your operations.
FAQs
Here are some of your most asked questions. If yours is not there, do not hesitate to contact us.
