Communicator
Manage guest communication through one unified inbox
What is the Communicator?
Communicator is a centralized guest communication hub that brings messages from multiple booking channels, like Airbnb and Booking.com, into a single inbox. Designed for professional property managers, it helps teams stay organized, respond faster, and manage guest communication more efficiently without switching between different platforms.
With booking details and guest information available directly within each conversation, Communicator gives you complete visibility and control over every interaction.
Why use the Communicator?
Centralize guest communication
Manage messages from channels such as Airbnb and Booking.com through one unified inbox, eliminating the need to switch between multiple platforms.
Respond faster
Access guest messages, booking details, and stay information in a single view, helping your team provide quicker and more accurate responses.
Stay organized
Keep track of conversations, identify unread messages instantly, and use filters to find the information you need in seconds.
Improve team efficiency
Give your team a centralized workspace for guest communication, reducing manual work and improving collaboration.
Deliver a better guest experience
Provide timely responses and personalized communication throughout the guest journey, from booking to check-out.
Features
Unified Inbox
View and manage guest messages from multiple booking channels through a single interface.
Booking details in every conversation
Access reservation information, guest details, check-in and check-out dates, and booking references directly within the conversation view.
Unread message tracking
Easily identify unread conversations and prioritize responses with visual indicators.
Advanced search & filters
Find conversations quickly using filters such as guest name, booking reference, channel, stay dates, and message status.
Reservation overview
Access key reservation information without leaving the conversation screen.
Centralized communication history
Keep all guest interactions organized in one place for better visibility and continuity across your team.
