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IT Project Manager (Thessaloniki)

Hybrid Thessaloniki, Central Macedonia, Greece

About Us

We are webhotelier | primalres, a travel tech group that has been serving the tourism industry for the past 15 years. Holding a leading position in Greece & Cyprus, we are also among the largest in Europe.

Our group provides innovative and reliable solutions to 17.400+ hotels and other accommodation providers in 38 countries through a world-class e-business ecosystem that includes: webhotelier booking engine, primalres channel manager, property management systems such as the cloud-based hotelizer, the on-premises hotel works, loggia integrated platform for vacation rentals, as well as roompay a hospitality-focused payments management system powered by Complementing our ecosystem are various interconnected add-ons, such as a dynamic B2B marketplace for direct bookings with 35.000+ travel companies, metasearch connectivity, a real-time reporting and analytics suite, and a dynamic pricing app. Renowned workspace apps seamlessly integrate with our core products, adding value to our ecosystem and creating significant synergies.

We have a team of 125+ people who provide high-level support and consultation services, contributing significantly to the digital transformation of hotels and accommodation providers worldwide. At our core, we value innovation, teamwork, and a relentless pursuit of excellence.

Joining our team means stepping into a world of limitless possibilities where you can shape the next generation of travel technology. Combining our deep knowledge of the industry with our passion for technology and applied science, our diverse, passionate, and dedicated team is at the forefront of creating solutions that not only help our customers remain competitive but also enhance the guest experience.

About the Team

Our dedicated team is currently composed of highly skilled professionals and we are poised for significant expansion. By joining our team, you will be at the forefront of a transformative journey, one that empowers you to create cutting-edge tech products in the hospitality and travel industry. These innovations will not only revolutionize the daily operations of thousands of hospitality industry employees but also reshape the very essence of travel for people across the globe.

Our Technology team designs and engineers complex proprietary software that automates and optimizes the delivery of our market leading products.

About the role

The IT Project Manager would play a pivotal part in our team and works with our clients and Dev Team on driving projects to successful outcomes. The role is responsible for managing the delivery and success of the Dev team working on our Property Management System (PMS) - Hotelizer.

Indicative Responsibilities :

  • Supervise members of the Development team and collaborate with internal stakeholders to optimize project outcomes
  • Develop comprehensive plans for all IT projects, incorporating budget details, timelines, and resource requirements
  • Streamline the coordination of the Dev team's efforts to ensure the successful and timely delivery of projects
  • Clearly define project success criteria and communicate them to all stakeholders, actively steering projects toward desired outcomes
  • Provide leadership with regular status reports on project milestones, objectives, dependencies, and promptly address any arising risks or issues
  • Monitor and report project Key Performance Indicators (KPIs) and deliverables, taking proactive measures to address deviations from projections
  • Ensure adherence to project scope, schedule, budget, and quality standards for all programs under supervision
  • Serve as the primary escalation point for project issues, actively participating in issue resolution processes
  • Promote and enforce best implementation practices, templates, policies, and tools to enhance project delivery success
  • Utilise appropriate tools to track and manage project deliverables, maintaining accuracy and visibility across the organization
  • Conduct and lead various meetings involving stakeholders, including kickoff, weekly status, escalation, and top management committee sessions
  • Fulfil additional project duties as assigned, contributing to the overall success of the team and organization

Our team welcomes applicants who can demonstrate their eagerness to learn fast and cover any gaps in their experience or skill set and who are very interested in expanding their knowledge.

Therefore, do not hesitate to drop us your application!


The ideal candidate would possess:

  • BSc/MSc in Computer Science, Business Management or related field would be a plus
  • Prior experience working with Property Management Systems (PMS) in the travel industry would be considered a plus
  • 6+ years of experience of software/SAAS project management 
  • More than 5 years of experience working with business stakeholders within a cross-functional matrix environment
  • Proficient in MS Office and CRM/project management software
  • Strong organizational skills and customer-oriented approach
  • Project Management certification would be a plus
  • Excellent verbal and written communication abilities, and problem-solving skills
  • Sharp business acumen
  • Proven ability to work in a startup environment and collaborate across multiple areas in order to achieve a common business objective
  • Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities


  • Competitive compensation schemes
  • Ongoing professional development and training opportunities
  • Collaborative and supportive work environment

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